Sales Tax and Service Tax (SST)

Important Note:

The Royal Malaysian Customs Department has announced that effective 1 March 2024, the Sales and Service Tax (SST) rate will be increased from 6% to 8%. In view of this announcement, Kaleoz will revise the SST rate for platform fees charged to sellers from 6% to 8%, also effective 1 March 2024.

Dear valued users,

With the implementation of SST in Malaysia effective from 1st September 2018, SEA Gamer Mall Sdn Bhd will impose service tax on all taxable services rendered at KALEOZ.com from 1 January 2020, under the Service Tax Guideline on Information Technology Services dated 9 August 2018.

What is Sales Tax?

Sales Tax is a single-stage tax charged and levied:

  1. On taxable goods manufactured in Malaysia by a taxable person and sold by him (including used or disposed off); and
  2. On taxable goods imported into Malaysia

What is Service Tax?

Service Tax of 8% is a tax charged on:

  1. any provision of taxable services;
  2. made in the course or furtherance of any business;
  3. by a taxable person; and in Malaysia.

Does KALEOZ.com charge Sales Tax?

SEA Gamer Mall Sdn Bhd is NOT liable to be registered under the Sales Tax Act 2018, hence all Goods sold by KALEOZ.com is not subjected to Sales Tax

Does KALEOZ.com charge Service Tax on Marketplace Service fees?

SEA Gamer Mall Sdn Bhd, as a Service Tax Registered company under Service Tax Act 2018, will impose 8% of Service Tax on certain fees. Based on the rules and regulations pertaining to Service Tax issued by the government, all Services fees at KALEOZ.com are subjected to 8% Service Tax. Therefore, with this implementation, all services performed effective 1st January 2020 will be affected by this 8% Service Tax.

How is Service Tax charged by the KALEOZ.com?

Service Tax is charged only on Seller Fees. Example of a MYR 100.00 sales order:

Sales order Amount = MYR 100.00
Seller Fees (5%) = MYR 100.00 x 0.05 = MYR 5.00
Service Tax on Seller Fees (8%) = MYR 5.00 x 0.08 = MYR 0.40
Total deductions = MYR 5.00 + MYR 0.40 = MYR 5.40
Seller Income = MYR 100.00 - MYR 5.40 = MYR 94.60

Is the sale price of the product on KALEOZ.com inclusive of tax?

Price of all items in KALEOZ.com website is final.

Thank you very much for your attention.

If you have any further enquiries, please do not hesitate to contact us at [email protected].