Why is the transaction amount charged on my bank account/e-wallet different from the amount shown on my order?

KALEOZ provides different kinds of payment channels for the convenience of customers from all countries to make payments. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate which can be found under the list of KALEOZ payment methods.

As the processing fee for each payment method is different, it is excluded from the order price. Once you have selected the payment method, our system will automatically calculate the total price, including the processing fees.

[Total Price = Order checkout price + Processing fees]


[i] Price before finalizing checkout: 

[ii] Fees applied after the user selected the payment method [Finalize]: