Auto-reply is a feature that is available for sellers to use in Kchat. When enabled, an auto-reply message will be sent once the buyer initiates a conversation via KChat.
How do I enable the auto-reply feature?
Step 1: Go to the KChat Settings page.
Step 2: Enable auto-reply at the bottom of the page.
Step 3: Customise the contents of your reply (up to 500 words).
Step 4: Click "Save" once done.
