Regular Problems

  • How do I withdraw my earnings?

    Making a withdrawal is quick and easy. Watch the video guide below: Select a payment method for fund withdrawals.* After selecting a payment method, you must verify it by clicking on the “Proceed Withdrawal Verification” button. You will be asked to verify yourself, simply follow the instructions on the page. Once the identification has been verified, you will now have access to use this channel of payment for all future withdrawals. *A verified account with documents allows for higher limits. Withdraw Funds Follow the steps on the screen to request funds withdrawal.
  • How do I Top Up my KALEOZ balance?

    Step 1: Proceed to My Account.Step 2: Select "Top Up Account Balance".Step 3: Enter the amount and click "Top up".Step 4: Choose a payment method and pay accordingly.Step 5: Start shopping with your KALEOZ balance!Important Note: Only certain payment methods are available for KALEOZ Balance Top Up. For more information, kindly refer to Payment Methods.
  • How do I sell items on KALEOZ?

    Registering as a seller From the top directories, click on "Become a Seller". Enter all the information required and submit your seller application. You'll be notified once you're approved as a seller. Listing items Once you have been approved as a seller, you can list your items for sale through the "My Products" page. Enter all the required information before publishing your item for sale. Provide as many details as possible in the description to better inform buyers of the trading time, place and method. Managing items Your items can be managed on the “My Products” page. You can edit the title, keywords, photo, pricing, delivery methods, and description of your items. Managing your sales orders Manage your sales orders from "My Sales Orders” page. Click “Order Details” for the details of your sales order.

How do I make a purchase on KALEOZ?

1. Choose your game Sign in to KALEOZ or register a SEAGM ID on www.seagm.com. Choose the game you wish to browse by going to the BUY page or searching it directly from the search box. 2. Choose your item Use the filter to choose server, price and etc. Next, click the product title to go into the product page. Enter all the required information about your purchase and click “Add to cart”. 3. Complete checkout Check the items in your shopping cart and then click “Checkout” to make payment. 4. Receive Items Contact the seller via KChat to notify them of your order and wait for your item delivery.

How do I sell items on KALEOZ?

Registering as a seller From the top directories, click on "Become a Seller". Enter all the information required and submit your seller application. You'll be notified once you're approved as a seller. Listing items Once you have been approved as a seller, you can list your items for sale through the "My Products" page. Enter all the required information before publishing your item for sale. Provide as many details as possible in the description to better inform buyers of the trading time, place and method. Managing items Your items can be managed on the “My Products” page. You can edit the title, keywords, photo, pricing, delivery methods, and description of your items. Managing your sales orders Manage your sales orders from "My Sales Orders” page. Click “Order Details” for the details of your sales order.