If you've been charged more than the total price when using cryptocurrency to pay for an order, there are a few potential reasons for this:
Network Fees: Cryptocurrency transactions often involve network fees, which are charges for processing and confirming transactions on the blockchain. The fees can vary based on network congestion and the type of cryptocurrency you're using. Sometimes, these fees are not explicitly stated during the checkout process but are deducted from the total amount sent.
Exchange Rate Fluctuations: Cryptocurrency prices are highly volatile and can change rapidly. If there was a delay between the time you initiated the transaction and the time it was confirmed on the blockchain, the exchange rate might have changed, resulting in a slightly different amount being deducted from your wallet.Conversion Fees: If you're using a cryptocurrency that's different from the one the merchant accepts, your cryptocurrency might be converted to the merchant's preferred currency. Exchanges or wallets may charge fees for this conversion.
To address this issue:Check Transaction Details: Review the transaction details, including any confirmations or receipts provided by the cryptocurrency wallet or exchange. Look for information on fees and the exchange rate at the time of the transaction.
Check Wallet or Exchange Fees: Review the fee structure of the cryptocurrency wallet or exchange you used to make the payment. They may have deducted fees for the transaction.
Understand Exchange Rates: Understand the exchange rates at the time of the transaction and how they might have affected the final amount deducted from your wallet.Contact the Merchant: If you have questions about the charges, kindly reach out to us for clarification. We will provide details about any fees associated with cryptocurrency transactions.
For more information on the processing fee for Cryptocurrency, you may check on this.