• How do KALEOZ protect for buyers

    In what circumstances KALEOZ will cover a buyer's purchase: The buyer didn't receive their order such as products/services. The buyer received a product/service that is significantly different from its description. KALEOZ does not cover the following: Buyers have validated and confirmed the receipt of the order. Buyer's remorse. Any transactions made outside of KALEOZ online marketplace. Any changes/update by the Official Game Developer or Game Publisher after delivery is successfully carried out. Fraudulent claims are not covered by KALEOZ. We reserve the right to pursue legal actions and permanently suspend a buyer's account for submitting fraudulent claims. Buyers ought to confirm the receipt of your order after you have validated the products/services received is as defined in the product listing and in working condition. Confirming the receipt of your order marked that you are satisfied with your purchase and conform to release the payment to the seller. The buyer shall b
  • How do KALEOZ protect for sellers

    Create a listing at KALEOZ marketplace without worrying and let KALEOZ handle all essential verification so you can focus on your trading. In what circumstances sellers are covered by KALEOZ When a buyer is trying to dispute an order, and you as a seller manage to provide a complete set of delivery proof based on our services requirement, the seller will be reimbursed. All listings and account must be in line with our User Agreement KALEOZ does not cover the following: Unable to provide a complete set of delivery proof in the event of a trade dispute. Any transactions made outside of KALEOZ online marketplace. Incomplete order / Non-delivery order Product or services not as described When a seller is trying to scam or intentionally fraud a transaction. KALEOZ reserve the right to permanently suspend the seller account and any available sales withdrawal will be canceled. Please note that this is not a product/services warranty.
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