If you were charged more than the merchant's total price when using a credit/debit card to pay for an order, there could be several reasons for this discrepancy. Here are some common explanations:
Foreign Transaction Fees: If you made a purchase in a currency different from your card's native currency, your bank might charge a foreign transaction fee. This fee is usually a percentage of the transaction amount.
Bank Fees: Some banks may charge fees for specific types of transactions or for using certain types of cards. Review your bank's fee schedule for more information.To resolve the issue, you should take the following steps:
Check Transaction Details: Review the details of the transaction, including any email receipts or confirmation pages, to understand the charges better.
Contact the Merchant: Reach out to us directly to inquire about the charges and seek clarification.
Contact Your Bank: If the issue persists, contact your bank to discuss the charges and ask for an explanation. They can provide information on any fees or holds associated with the transaction.
For more information on the processing fee for Credit/Debit Card, you may check on this.