Seller did not deliver my order within the stipulated delivery time. What can I do?You may try to contact the seller using KChat to inquire about the order delivery status. In the event of no responses from the seller and the order is not delivered after 2 days, please drop us an email at [email protected] or contact our customer support via live chat for assistance.
I did not receive my paid order, however, the order details showed the order delivered by the seller.You may try to contact the seller using KChat for clarification by clicking "Chat With Seller". In the event of no responses from the seller, please click "Request Refund" on the delivery confirmation immediately to notify us to investigate the matter. Please take note the buyers have 72 hours to click the option and the order will be deemed as successfully delivered if the buyers fail to do so within the stipulated time frame.
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