Why is my account still suspended even though KALEOZ support has removed the suspension?

Our fraud control system might have detected some unusual activities in your account.

Once your account suspension has been lifted. Kindly login to your account. If the problem persists, you may try the following:

  1. Restart your internet connection point (modem)
  2. Only log in using the same device/IP
  3. Try to log in using a different web browser
  4. Disable your VPN when accessing our website (if using any)
  5. Reset your account login password