Seller Assistant FAQ

How to recruit a seller assistant on KALEOZ

To recruit a seller assistant, please refer to the steps below:

  1. Click on your username as displayed and choose “My Assistant” from the drop-down list.
  2. Insert the email address of the person you wish to recruit in the “User email address” box and click “Send”.
  3. Once the recruitment email has been sent, the user will receive an invitation from you and the user is required to click “Accept” in order to become your seller assistant.

What is a seller assistant & what do they do?

A seller assistant can assist in managing orders, product management and also chat with the buyers via Kchat. Take note that the invitation is only valid for 24 hours.

Does the seller assistant require a registered KALEOZ account?

Yes, this is compulsory.

Can a user become a seller assistant of more than one seller?

No, this is not allowed.

Can a seller assistant apply to become a seller?

Once you become an assistant, you’re not eligible to apply as a seller.

Can a user terminate their seller assistant status?

Users cannot reverse their seller assistant status after accepting the offer

What should I take note of if I want to accept the seller assistant recruitment invitation?

  1. Once you have accepted the offer, you cannot terminate your seller assistant status.
  2. You can only be a seller assistant for one seller. I.e. you cannot be an assistant seller of another seller after accepting.
  3. The seller assistant invitation is valid for 24 hours only.