Important Notices: The Royal Malaysian Customs Department has announced that effective 1 March 2024, the Sales and Service Tax (SST) rate will be increased from 6% to 8%. In view of this announcement, KALEOZ will revise the SST rate for platform fees charged to sellers from 6% to 8%, also effective 1 March 2024. Link to announcement HERE Dear valued users, With the implementation of SST in Malaysia effective from 1st September 2018, SEA Gamer Mall Sdn Bhd will impose service tax on all taxable services rendered at KALEOZ.com from 1 January 2020, under the Service Tax Guideline on Information Technology Services dated 9 August 2018. What is Sales Tax? Sales Tax is a single-stage tax charged and levied: On taxable goods manufactured in Malaysia by a taxable person and sold by him (including used or disposed off); and On taxable goods imported into Malaysia What is Service Tax? Service Tax of 8% is a tax charged on: any provision of taxable

Fund withdrawal fees vary. Refer to the info below: The cut-off time is 11 AM. Withdrawal requests after 11 AM will be processed on the next working day. All times stated are expressed in GMT+8 Kuala Lumpur time.Withdrawal will be processed during normal working days (Monday to Friday) except National Public Holidays. Kindly refer to the Malaysian Calendar.

Making a withdrawal is quick and easy. Watch the video guide below: Select a payment method for fund withdrawals.* After selecting a payment method, you must verify it by clicking on the “Proceed Withdrawal Verification” button. You will be asked to verify yourself, simply follow the instructions on the page. Once the identification has been verified, you will now have access to use this channel of payment for all future withdrawals. *A verified account with documents allows for higher limits. Withdraw Funds Follow the steps on the screen to request funds withdrawal.

KALEOZ charges small Sales Fees of each item sold by default. These can be reduce by selling more and getting good ratings from buyers. Sales Fees may vary depending on the games/products.

Withdrawal will be processed during normal working days (Monday-Friday) except National Public Holidays. Kindly refer to the Malaysian Calendar. Should you have any inquiries, please do not hesitate to Contact Us.

To proceed with withdrawal verification, follow the steps below: Mouse over your KALEOZ account name, then click on “Withdraw funds”. Click on “Proceed withdrawal verification”. Upload the required verification documents and click on “Submit Withdrawal Account Verification”.*Notes: Your application will be processed within 24 hours.

Step 1. Proceed to "Withdraw funds". Click on the "Setting" icon here.Step 2. Fill in the required information then click on "Save Withdrawal Method".Notes: You have to proceed to withdrawal verification before withdrawing your income.

No, you don't have to. Rapyd is our payout service provider. You may use a local bank to withdraw your income.Kindly contact our KALEOZ Support for more inquiries.