Why is the transaction amount charged on my bank account/e-wallet different from the amount shown on my order?

KALEOZ provides different kinds of payment channels for the convenience of customers from all countries to make payments. However, customers might need to pay processing fees for certain payment methods. A full list can be found HERE.

As the processing fee for each payment method is different, it is excluded from the checkout order price. Once you selected your payment method, our system will automatically calculate the total price, including the processing fees.

Total Price = Order checkout price + Processing fees