Why is my KALEOZ account is locked?

These are few reasons why you may not be able to access your account:

1. Forgot your login details, it says "Invalid login email or password".

You can reset your password to help keep your account secure.

2. Your account is locked due to many failed login attempts.

If you can’t remember your password, please contact our KALEOZ Support and we are able to assist you in unlocking your account. Once your account is unlocked, you can reset your password to help keep your account secure.

3. You tried to reset the password, but it says "Account was suspended. Please contact KALEOZ Support if this was a mistake"

This is just a temporary suspension of your account, you can ask Kaleoz Support officer to assist you on unsuspend your account. However, KALEOZ reserves the right to suspend or block access to and use of the services for any reason whatsoever and for any length of time.