How do I withdraw funds?

To withdraw funds, follow the steps below:

  1. Click on your registered KALEOZ account, and then “Withdraw funds”.
  2. You will then be directed to the Withdrawal method page with all the payment channels available to you. Click on the withdrawal method you prefer to proceed with the fund withdrawal.
  3. Once the request has been submitted, Kaleoz will process the refund within 1 working day/24 hours.
  4. Please note that your fund might not be reflected or updated and be available immediately. It might take several working days to process and processing time might vary depending on the payment method selected.

    NOTE: Minimum withdrawal amount varies between countries. See HERE for the complete list of relevant fees and withdrawal amount in respective currencies.

    If you require a visual guide, you can also check out this Video Guide.