- Log in to your online banking portal/mobile banking app, and transfer the payment amount using the bank account information from the order checkout page.
- You may key in our support email, [email protected] at the recipient's email (optional) and let us know that you are transferring payment to us.
- Take a screenshot of the bank receipt or your transaction history for verification purposes.
- Contact our KALEOZ Support via Kchat to verify and confirm your payment. Once your payment is successfully received, your order will be processed.
For payment transactions made after 12:00 am (GMT+8), the customer must include our support email, which is [email protected] in the recipient's email column. This will enable us to receive and confirm the payment effectively.
For more payment options, please check here.