FAQ for Seller Assistant

How to recruit a seller assistant on KALEOZ?

To recruit a seller assistant, please refer the steps below:

  1. Click on your username as displayed and choose “My assistant” from the drop down list.
  2. Insert the email address of the person you wish to recruit in the “User email address” box and click “Send Recruit Mail”.
  3. Once the recruitment email has been sent, the user will receive an invitation from you and the user is required to click “Accept” in order to become your seller assistant.

What is a seller assistant & what they do?

A seller assistant can assist in managing orders, product management and also chat with the buyers via KALEOZ chat.

Does the seller assistant require a registered KALEOZ account?

Yes, this is compulsory.

Can a seller become a seller assistant of another seller?

No, this is not allowed.

Can a seller assistant apply to become a seller?

Once you become an assistant, you’re not eligible to apply as a seller.

Can assistant terminate their seller assistant portfolio once accepted?

You’re not allowed to terminate once you have accepted the offer to become a seller assistant.

When do I need to accept the recruitment invitation?

You’re advisable to accept as soon as possible as the invitation valid for 24 hours only.